Frequently Asked Questions
Everything you need to know about your MAKE Beauty experience.
What is your shipping policy?
We offer free standard shipping on all orders over $50 within the continental United States. Orders are typically processed within 1-2 business days, with delivery taking 3-7 business days depending on your location.
How do I initiate a return?
We want you to love your purchase. If you are not satisfied, you can return unused or gently used products within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your products cruelty-free and vegan?
Yes, MAKE Beauty is committed to ethical beauty. All of our products are 100% cruelty-free and formulated without animal-derived ingredients.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment solutions including PayPal, Apple Pay, and Shop Pay installments.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working diligently to expand our shipping capabilities to more international destinations in the near future.